top of page

Thirteen Online is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards. If you have specific questions or concerns about the accessibility of our site, or if you need assistance in using the processes found within this site, please contact us.

ACCESSIBILITY COMMITMENT

At Thirteen Online, we strive to make our website and digital content accessible to everyone, including people with disabilities. We are committed to following the Web Content Accessibility Guidelines (WCAG) and making continuous improvements to ensure our website is user-friendly for all.

What Digital Accessibility Means to Us

We believe that digital accessibility means providing equal access and opportunity to people with diverse abilities. It involves removing barriers that prevent interaction with, or access to, websites and digital content.

Our Accessibility Initiatives

Thirteen Online has taken steps to align with WCAG [2.0 / 2.1 / 2.2 - select relevant option] guidelines and achieve a level of [A / AA / AAA - select relevant option] accessibility. Our initiatives include:

    • Using the Accessibility Wizard to identify and address potential accessibility issues
    • Ensuring clear heading structures on all pages
    • Adding descriptive alternative text to images
    • Implementing color combinations with adequate contrast
    • Minimizing the use of motion and ensuring accessible multimedia content

We are committed to addressing any areas of non-compliance and further enhancing the accessibility of our website.

In some cases, certain pages on our site may contain content that is not fully under our control. As a result, we acknowledge partial compliance with the standards for these specific pages.

Accessibility in Our Organization

Thirteen Online has also implemented accessibility arrangements in our physical locations to ensure a seamless experience for all visitors. Our facilities and services are designed to accommodate the needs of individuals with disabilities. We have taken into consideration various aspects, from parking and public transportation to the accessibility of our service areas and amenities.

Contact Us

If you encounter any accessibility barriers on our website, or if you require assistance in any form, please reach out to our accessibility coordinator:
[Name of the accessibility coordinator]
[Telephone number of the accessibility coordinator]
[Email address of the accessibility coordinator]
[Additional contact details if relevant]

bottom of page